Thank you for patronizing the Let's Talk About Boyz Series and products. We appreciate you and want to make sure that your experience with ETI Publishing LLC is a good one.
Our Shipping Policy comprises of an estimated 2-21 or more business day turn-a-round or more depending on the time of year, holidays and other unforeseen events. In addition shipping arrival to you is dependent on where in the world you are location and the type of product you may purchase along with the shipping process type (ie, Fedex, UPS, USPS, etc.)
Special Shipping Process
Designer products and or other special products may require specific or special shipping and handling. If this is the case, the product description may provide any special shipping requirements.
All products sold are brand new and are manufactured to meet the highest industry standards. All prices and specifications are subject to change without notice. Products are shipped F.O.B. (Freight On Board) and become the sole property of the purchaser upon delivery to the specified shipping agent. For shipping damage, customers should file claim to their carrier immediately.
Any discrepancy, including wrong items or missing items, should be reported to ETI Publishing LLC within 24 hours. All packages will be shipped approximately 2 - 21 or more business days depending on global location and type of product business day (Special Shipping may apply to specific products please refer to product description for details).
Because of the nature of the Internet, online ordering your purchase from us acknowledges that you have read and agree to these terms and conditions. All brands and product names mentioned are trademarks and/or registered trademarks of their respective holders. ETI Publishing LLC Return Merchandise Authorization (RMA) Policy' All order changes or cancellations should be reported prior to shipping and by;
PHONE: 888-223-7557 - 9am to 5pm - M-F (EST)
Due to the nature of the type of products we sell refunds are not excepted. State and Provincial Law Rights Some states and provincial laws do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, or the exclusion of warranty in certain situations, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary, from state to state and from province to province. Back-order Policy If you order an out-of-stock product from us, we will email you when we expect that product to be available. You will be among the first to receive the item. ETI Publishing LLC will not charge your credit card for back-ordered items until we ship your order. No additional shipping and handling charges will be added when your order ships. Products on back-order will be shipped using the shipping method you chose. If you would like to change your shipping method, please send email to ETI Publishing LLC and we will change it for you. Thank You Again for Patronizing with Us!